Frequently Asked Questions (FAQ)

General Questions

What is Romantique Books?

Romantique Books is your go-to destination for all things romance! We specialize in carefully curated romance novels, fun "Blind Date with a Book" surprises, stylish bookish apparel, and must-have reading accessories. Whether you're looking for a swoon-worthy read or the perfect gift for a book lover, we've got you covered!

Where are you located?

We are an online bookstore, so you can shop from the comfort of your reading nook! However, we do pop up at events and markets—stay tuned to our social media or sign up for our newsletter to see where we’ll be next!

Why aren’t your prices lower?

As a small, independent bookstore, we don’t have the ability to buy books in massive quantities like big-box retailers do. That means we don’t get the same deep discounts, but every purchase you make supports a small business that truly cares about readers and authors. We carefully curate our selection and offer a personal touch that you won’t find at large chains. Plus, your support helps us continue to bring you fun bookish finds and unique gifts!

Orders & Shipping

Do you offer international shipping?

We currently ship within the U.S. and Canada!
We're thrilled to now offer shipping to our neighbors up north—hello, Canada! 🇨🇦 Please note that duties and taxes are not included at checkout and must be paid by the recipient upon delivery. We’re continuing to work on expanding even further, so stay tuned for future international updates!

How long does shipping take?

We process most orders Monday through Thursday and ship on Fridays (excluding holidays). Some items ship directly from our warehousing partners and are typically processed within 2–5 business days. Once shipped, most orders arrive within 5–10 business days—often sooner, depending on your location and selected shipping method.

Can I track my order?

Absolutely! Once your order ships, you'll receive a tracking number via email so you can follow its journey to your bookshelf.

What do I do if my order is lost or damaged?

Oh no! We want to make this right. If your order is lost in transit or arrives damaged, please reach out to us at romantiquecrew@romantiquebooks.com with your order details, and we’ll work on a solution ASAP.

Blind Date with a Book

How does Blind Date with a Book work?

It’s simple (and so much fun)! You choose a general theme or vibe, and we send you a book wrapped in mystery—no spoilers! It’s the perfect way to discover new stories and authors you might not have picked yourself.

Can I request a specific book?

Blind Date with a Book is all about the surprise! While we don’t take specific requests, we do our best to match you with something you’ll love based on your selected preferences.

What if I already own the book I receive?

While we can’t guarantee you won’t get a book you already own, we do our best to mix things up. If you receive a duplicate, consider it a sign to share the love—gift it to a fellow romance reader!

Returns & Exchanges

Can I return or exchange a book?

Due to the nature of books and Blind Date with a Book surprises, all sales are final. However, if you receive a damaged item, please reach out to us, and we’ll make it right.

What about returns for apparel and accessories?

We accept returns for unused/unworn apparel and accessories within 30 days of delivery. Please refer to our Returns and Refunds page for information and instructions.

Gifts & Special Requests

Do you offer gift wrapping?

Yes, we offer giftwrapping on our books for a $5.00 charge. Blind date with a book are already wrapped. We're looking into gift wrapping options for our other items, so stay tuned..

Can I buy a gift card?

Absolutely! Our digital gift cards make the perfect present for the book lover in your life. Check out our Gift Card section for more details.

Contact & Support

How can I contact you?

We’d love to hear from you! You can reach us via email at romantiquecrew@romantiquebooks.com or through our social media channels.

Do you collaborate with authors or accept book submissions?

We love supporting authors! If you’re interested in working with us, please visit our Author Collaborations page for more information.